Dovetail, a customer research platform provider with offices in San Francisco, California, and Sydney, Australia, raised $63 million in Series A funding at a post-money valuation of over $700 million USD.
Accel was the lead investor in the round, which saw participation from Blackbird, Felicis Ventures, Grok Ventures, Didier Elzinga, the CEO of Culture Amp, Stewart Butterfield, the CEO of Slack, Vlad Magdalin, the CEO of Webflow, and Daniel Yanisse. The total funding now stands at $71 million USD (CEO of Checkr).
The monies will be used by the business to continue expanding operations and development initiatives.
Dovetail, a customer research platform, is used by 2,600+ clients, including Affirm, Arm, Atlassian, Canva, Deloitte, PwC, Porsche, Shopify, Starbucks, and Workday. These clients use the system’s data analysis, insight reporting, and search capabilities to support everything from product development to digital transformation. The business, which invented the research repository market, brings teams together to glean customer insights from information including user interview recordings and satisfaction survey results. With quick access to pertinent customer data, the platform enables teams to work together on customer research and make choices more quickly.
Dovetail employs more than 65 people in its offices in San Francisco and Sydney.
